End-to-end account management: content planning, daily publishing, community moderation and performance reporting — freeing your team to focus on strategy while we run the day-to-day.

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Accounts Managed

120+

Avg. Response Time

< 2 hrs

Regions

UAE • WORLDWIDE

Daily Social Ops Reliable, brand-safe, measurable

Core Activities

Publishing • Moderation

Content, replies, escalation

Reporting Cadence

Weekly • Monthly

Actionable insights

Channels

Meta TikTok LinkedIn X

Operational excellence so your brand is always responsive and on-message. Ops‑Focused

Overview

Daily social operations that protect brand and drive engagement.

We run the day-to-day social workload: content scheduling, community moderation, influencer coordination and paid amplification handoffs — all governed by clear playbooks and SLAs.

Our account management blends creative execution with operational discipline: content calendars, approval workflows, crisis escalation and performance reporting so social channels are consistent, timely and aligned with business goals.

Content Scheduling

Monthly calendars, localized copy and platform-specific edits to keep channels active and relevant.

Community Management

Moderation, replies, escalation and sentiment tracking to protect brand reputation and nurture audiences.

Paid Amplification Handoff

Creative delivery, asset tagging and testing recommendations to maximize paid performance.

Governance & Playbooks

Tone of voice, escalation rules and approval workflows to ensure consistent brand expression.

Core Services

Social account management services we provide.

From daily publishing and moderation to campaign support and reporting — operational social services for brands and products in the UAE and WORLDWIDE.

UAE • USA • UK • AUS • CA

Content Calendar & Publishing

Monthly calendars, copywriting, creative assembly and scheduled publishing with platform-specific optimizations.

Monthly & weekly calendars
Localized copy & captions
Scheduling & asset management

Community Management & Moderation

Real-time replies, moderation, escalation and sentiment reporting to protect and grow your audience.

Reply SLA & routing
Moderation & escalation
Sentiment tracking

Content Production Support

Short-form edits, motion snippets and image resizing to keep creative fresh and platform-ready.

Vertical & square edits
Motion snippets & captions
Asset versioning

Influencer Coordination

Manage creator deliverables, schedules and approvals to ensure on-time, on-brand content from partners.

Briefing & approvals
Delivery tracking
Usage & rights management

Crisis Monitoring & Escalation

24/7 monitoring options, escalation playbooks and rapid response coordination to protect brand reputation.

Monitoring & alerts
Escalation playbooks
Rapid response coordination

Reporting & Insights

Weekly and monthly reports with actionable recommendations, creative performance analysis and audience insights.

Weekly highlights
Monthly performance dashboards
Creative & audience recommendations

Tools & Workflow

Operational tools and workflows we use to run accounts.

A production-grade stack and clear SLAs for publishing, moderation and reporting — designed to scale across channels and markets.

We integrate scheduling, monitoring and analytics tools with approval workflows and playbooks so social operations are fast, auditable and consistent.

Scheduling & Publishing

Hootsuite Sprout Meta Business Suite Native scheduling

Monitoring & Moderation

Brandwatch Mention Zendesk Custom dashboards

Creative Ops

Figma Premiere Canva Frame.io

Reporting & Analytics

GA4 Looker / Data Studio Native insights Custom dashboards

Why Choose Us

Operational social partners who deliver consistency and speed.

We combine creative sensibility with operational discipline so your social channels are always active, responsive and aligned with business goals.

Our team runs publishing, moderation and reporting with clear SLAs, governance and escalation so social becomes a reliable, measurable channel for your brand.

SLA Driven

Defined response times, escalation paths and quality checks to protect brand reputation.

Scalable Ops

Processes and tooling that scale across markets, languages and channels.

Actionable Reporting

Insights and recommendations, not just metrics — so teams can act quickly and confidently.

Local Market Knowledge

Experience managing accounts for global audiences, languages and cultural nuances.

Ready to hand off your social operations?

Share your current channels, objectives and pain points — we’ll return an account audit, recommended SLAs and a management plan tailored to your UAE or WORLDWIDE business.

EMIRATES SOFT

All Services

Social Media Account Management that Keeps Your Brand Consistent and Engaged.